A unique CRM training

SimFlying's Crew Resource Management training is a unique and essential continuing education for healthcare professionals who want to optimize communication and human factors in their work. In this classroom-based course, participants will become aware of the crucial human factors that underlie errors and learn effective communication, behavioral skills and professional conduct using lessons from the aviation industry.

No boring role-playing

Our CRM training is not boring! No role-playing, but realistic scenarios in which you learn to communicate, anticipate and collaborate under pressure.

Experienced teachers

You train in a real flight simulator together with pilots and healthcare professionals. A perfect combination to learn from the lessons of aviation applied to healthcare.

Fun and educational

SimFlying's CRM training is not only educational, but also a lot of fun. Fly an Airbus or Boeing under the guidance of your fellow students.

Download our brochure

Collaboration with ambulance services and safety regions

Our training is designed in collaboration with ambulance services, with and for ambulance and dispatch professionals, based on lessons learned from aviation.

Our training is offered at:

  • Ambulance Amsterdam
  • White Cross RAV Kennemerland
  • White Cross RAV North Holland North
  • White Cross RAV North and East Gelderland 
  • White Cross RAV Zeeland
  • North Holland North Safety Region
  • Veiligheidsregio Kennemerland
  • ZorgSaam Zeeland
Register via your region Register individually

Get on board!

By training outside your familiar work environment, you can no longer fall back on your routines. You are challenged by unexpected stimuli and have to think, communicate and act consciously again - exactly like in (crisis) situations in healthcare.

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Length of time

09:00 – 17:00 (1 training day)

Costs

€550,- exempt from VAT

Location

SimFlying Aalsmeer

For the healthcare professionals

SimFlying's CRM training is accredited by the Quality Register for Nurses & Caregivers and the KNMG Federation of Physicians (Cluster 1, 2 & 3). As a nurse, nurse specialist or (family) doctor, you can follow your further training at SimFlying!

Ambulance professionals

Do you work as an ambulance driver or nurse? Then sign up for our special training course specifically for ambulance professionals! You'll take the course alongside colleagues from the ambulance service.

Emergency response professionals

Do you work as a dispatch operator? Then sign up for our specialized training focused on ambulance and dispatch care! Join us as an air traffic controller and pilot in our training program.

Not an ambulance or dispatch professional? Then sign up for our regular CRM refresher course for healthcare professionals!

register now

The CRM training costs € 550, - (VAT exempt), including lunch and coffee/tea. You can register using the form below.
For groups of 8 or more, we can schedule a dedicated training day. Please register as a group.

Content-related

Our training is accredited for:

  • Nurses and caregivers (VENVN)
  • Nurse specialists (VENVN)
  • Doctors in cluster 1, 2 and 3 (ABAN)

Check out the details Here.

The training is suitable for all healthcare professionals who want to learn more about collaboration and communication. This applies to both acute care and non-acute care.

Crew Resource Management originally originated in aviation. Here, CRM principles are used today in both stressful situations under high (presentation) pressure and during "quiet" moments. We explain this in our training!

No! You don't have to prepare for the training. Of course you can! That's why we send optional preparation in advance to dive into the subject matter. Both related to CRM, and the basics of flying.

The training consists largely of practical cases in our flight simulators. However, we start the day with a number of short presentations and videos to ensure you are well prepared to enter the simulators!

An indication of the program is download here.

SimFlying has two professional flight simulators and an air traffic control station. In the case studies, we divide the group over the different stations, each with its own role. From pilot to air traffic controller and radio operator, everyone is actively involved in communicating and working together.

Of course we are not going to reveal the content of the case studies, so we will keep that a secret until you follow the training with us in Aalsmeer!

Yes, we have already received several professional groups, staff boards and partnerships that have booked our Crew Resource Management refresher course as a retreat day.

The training can be partially adapted to the specific goals of the retreat. For example, think of creating an open culture of addressing.

For more information & bookings: send an email to info@simflying.nl or call 085-0607370.

Payments

You can pay us by IDEAL or bank transfer. The payment instructions / details can be found on the invoice.

You can choose to pay immediately or at a later time. Are you paying at a later time? Then we will send the invoice with a payment term to the specified email address.

When you register, select your preferred payment method.

Yes, that is possible. You can indicate this when registering, or by email.

No, our training is exempt from VAT (0%). SimVentures BV (trade name SimFlying) is registered in the Central Register for Short Professional Education (CRKBO).

Change and/or cancel

You can change the date free of charge up to 30 days before the training if you are unexpectedly unable to attend. The new training must then take place within 6 months. See also our general terms and conditions.

You are entitled to a 14-day reflection period. During this period, you can cancel your training free of charge. Do you want to cancel later? Then we charge cancellation costs:

  • €100 (excluding VAT) for cancellations at least 30 days in advance.
  • If you cancel within 30 days, we will charge 50% cancellation costs of the original training price.

For more information, please see our terms and conditions.

Other questions

If you want to participate in the training with 8 or more participants, we can schedule a separate course day. Please contact us for this! The maximum is 10 participants.

Do you have a question? Feel free to ask! We can be reached via info@simflying.nl and will contact you within 48 hours. For more contact information, please visit our Contact page.

Frequently Asked Questions (FAQ)

Here you'll find answers to frequently asked questions about CRM training: who it's suitable for, how it's structured, how payment works, and what the options are for scheduling and customization.