SimFlying complies with the European legislation for the protection of personal data and the subsequent General Data Protection Regulation (AVG). This means that SimFlying guarantees that the information you provide when making a booking and/or purchasing a gift certificate will never be passed on to third parties. Furthermore, SimFlying has taken the legally required measures to ensure the security of personal data provided. Legislation requires us to disclose what information we need from you in a so-called privacy statement. We must also state why we need it and how long we keep it. The privacy statement can be found below.
This website has been compiled with great care. The images and films included on the website are mostly created in-house by SimFlying. Individuals who are recognizable in the picture have given permission to do so. If the persons in question still have objections to this use, please let us know. The use of texts, photos and films on this website is only allowed after prior permission has been obtained from SimFlying.
In order to set up this website as efficiently as possible, the website uses cookies.
SimFlying accepts no liability for the consequences of misuse of the information or images contained on this website by third parties.
Privacy Statement
SimFlying is committed to customer privacy. In order to provide our services, SimFlying needs some (personal) data from you. This privacy statement tells you what personal data is involved, why we need it and how we use it.
Simflying operates a flight simulator in which both professional fliers and non-professional fliers can develop their flying skills. For companies, SimFlying offers opportunities for a (de)exciting corporate outing. To use the flight simulator, customers must make a booking and payment through the website. When making a booking, a number of details are requested and stored in the automated booking system.
What personal data is collected?
The personal data SimFlying requests from customers is limited to what is necessary for the service to function properly:
- First and last name: So that we know who to expect and in whose name the invoice will appear; if there is anything with a specific booking date who to turn to for resolution. Also needed to comply with the legal requirement that an invoice (VAT) must be in a specific name.
- E-mail address: Required to send a booking confirmation and needed for any correspondence, in short for customer contact and communication
- Phone Number: Needed in case we want to contact you in special situations.
- Residential Address: Needed to know to which address we should send any gift certificate and/or Flying Skills booklet ordered
Third Parties
For the settlement of the (automated) payments SimFlying cooperates with Mollie BV. When a payment is made through Mollie BV – for example, iDEAL – Mollie BV registers your bank account number. This bank account number does not enter SimFlying’s processing system. SimFlying may request a customer’s bank account number via a secure connection with Mollie BV in order to make a return payment in case of cancellation of a booking.
Cookies and similar technology
SimFlying’s website uses cookies and recording of IP addresses.
Third parties such as Google and Facebook record your visit to SimFlying’s website. This data provides SimFlying with insight into the use of the website.
Sharing and retention of personal data
SimFlying does not share personal data.
Provided personal data is stored in a digital database linked to SimFlying’s website. This database is protected against unauthorized access and data theft and thus only accessible to authorized (employees) of SimFlying.
Personal data is kept only for the duration necessary for SimFlying’s business operations and no later than the duration necessary to comply with legal requirements, including Tax Law. We keep your personal data only as long as it is needed for the purposes for which it was collected or used and/or as long as required by law. For example, we are required by law to keep records such as copies of invoices for seven years.
Accessing and managing your personal data
Your personal information can be seen on the invoice you received from SimFlying after making a booking or ordering a gift certificate. Upon request, SimFlying may remove the relevant data from the booking database. However, invoices for a specific booking must be retained by SimFlying pursuant to the statutory retention period.
Responsible entity
SimFlying is a trade name of SimVentures B.V. and is based in Aalsmeer.
Hilversum, June 24, 2021